Platform Capabilities

Feature Deep-Dives

A detailed look at every component of the Sanctuary platform.

Multi-Platform Gateway

Connect every major messaging platform through a single unified gateway. One bot logic layer serves all channels — write your workflows once and deploy everywhere, with real-time routing and full audit trails.

WebChat
LIVE

Embeddable widget for any website. No downloads needed.

Telegram
LIVE

Full bot integration with groups, inline queries, DMs.

Signal
LIVE

E2E encrypted via Signal Protocol. Sacred tier — highest privacy level. 3s response.

WhatsApp
PLANNED

WhatsApp Business API. Private tier for broad reach.

Discord
PLANNED

Community server with role-based access and bot commands.

+ More channels coming

Privacy Tiers

SACRED — E2E Encrypted

Signal LIVE, Matrix

PRIVATE — Platform Encrypted

WhatsApp, iMessage

OPEN — Standard TLS

Telegram, Discord, WebChat

  • One bot logic serves all platforms — write once, deploy everywhere
  • Real-time message routing with audit logging
  • Platform-specific formatting (markdown, buttons, media)
  • New channels plug in without changing existing workflows

AI-Powered Member Support

A natural-language AI assistant is available on every connected platform, drawing on member history and preferences to deliver context-aware answers. When the conversation exceeds its scope, it hands off seamlessly to a human admin.

  • Natural language AI assistant available on all connected platforms
  • Context-aware responses based on member history and preferences
  • Handles FAQs, product inquiries, order status checks
  • Seamless handoff to human admin when needed
  • Powered by Claude — the same AI behind this portal

Membership Management

A complete membership system with tiered pricing, loyalty credits, and referral tracking — all built around Temple ID pseudonymization so members are identified by codes, never by name.

  • Tiered membership levels with configurable pricing
  • Loyalty credits system — members earn credits on every purchase
  • Referral tracking with automatic credit rewards
  • Automated renewal reminders via Signal
  • Temple ID pseudonymization — members identified by codes, not names

Encrypted Order Processing

Orders are placed through encrypted forms accessed via unique token-based links. Multiple payment rails — including cryptocurrency — are supported, and all shipping data is PGP-encrypted at rest.

  • Encrypted order forms with unique token-based access links
  • Multi-payment support: crypto (Bitcoin, Ethereum, Monero) + traditional
  • Automatic order confirmation via Signal
  • Real-time status tracking for members
  • PGP encryption at rest for all shipping data

Fulfillment Automation

Label creation, tracking updates, and member notifications are fully automated through integrations with Karrio, EasyShip, and EasyPost. Shipping PII is treated as ephemeral — decrypted only at the moment of label generation, then wiped.

  • Integrated with Karrio, EasyShip, and EasyPost for label creation
  • Automatic tracking number updates sent to members via Signal
  • Ephemeral PII — shipping data decrypted only for label creation, then wiped
  • Smart failsafe alerts when shipments stall
  • Manual override dashboard for edge cases

Data Sovereignty Protocol

The backbone of Sanctuary's privacy model. A multi-layered protocol combining a dead man's switch, PGP encryption, Temple ID pseudonymization, and automatic PII anonymization to ensure data sovereignty at every stage.

  • Built-in dead man's switch with 3-stage auto-destruction (7/14/30 days)
  • PGP encryption at rest for all personal data
  • Temple ID pseudonymization across all systems
  • Automatic PII anonymization 7 days post-fulfillment
  • Manual remote kill capability from any device
  • Member-facing protocol document included (customizable template)

Admin Dashboard & Analytics

A real-time operations dashboard showing order stats, member counts, and inventory levels — all displayed under Temple ID pseudonymization. Accessible only through Tailscale, never exposed to the public internet.

  • Real-time order stats, member counts, inventory levels
  • Click-to-expand order details with timeline view
  • Temple ID-based display — no member names visible by default
  • Low stock alerts and fulfillment tracking
  • Date filtering, pagination, and search
  • Accessible via Tailscale (private mesh network) — not exposed to the internet